Our Policies

Terms and Conditions

Welcome to Aloura AI. By accessing or using our website, platform, or services, you agree to be bound by the following Terms & Conditions. If you do not agree, please discontinue use of our site and services.


Use of Services


Our platform provides daycare and educational management tools designed for institutions, staff, and families. You agree to use the services only for lawful purposes and in compliance with all applicable regulations. Unauthorized access, data misuse, or attempts to interfere with platform functionality are strictly prohibited.


User Accounts & Security


To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your login information and for all activity under your account. Please notify us immediately if you suspect unauthorized access.


Data & Privacy


We collect and process information in accordance with our Privacy Policy. By using our services, you consent to the collection and usage of data as outlined in that policy. Child-related information is handled with heightened confidentiality and security.


Intellectual Property


All content, branding, software, and materials on this website are owned by or licensed to Aloura AI. You may not copy, modify, distribute, or reproduce any part of the platform without written permission.


Payments & Subscriptions


For paid services, you agree to provide accurate billing information and authorize us to charge the applicable fees. Subscription fees are billed on a recurring basis unless canceled in accordance with our billing policy.


Limitations of Liability


Aloura AI is not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our platform is provided on an “as is” and “as available” basis.


Terminations


We reserve the right to suspend or terminate access to the platform for violations of these Terms & Conditions or behavior that compromises the safety, privacy, or integrity of the service.


Changes to Terms


We may update these Terms & Conditions at any time. Continued use of the platform after changes implies acceptance of the updated terms.



If you have questions about our Terms & Conditions, please contact us at info@alouraai.com

Privacy Policy

Last Updated: 11/18/2025


Welcome to Aloura AI.


Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, mobile features, and related services (collectively, the “Services”).


By using Aloura AI, you agree to the practices described in this policy.


1. Information We Collect


1.1 Personal Information


We may collect personal information provided by you or your institution, including:


  • Parent/guardian names and contact details
  • Staff names, emails, and roles
  • Child profile information (name, date of birth, classroom, emergency contacts)
  • Billing information and payment history


1.2 Child-Specific Information


For daycare and school features, we may collect:


  • Attendance and check-in/out records
  • Daily activity logs (meals, naps, milestones, etc.)
  • Health-related information uploaded by the institution (allergies, medications, immunization records)
  • Photos or videos shared by teachers with parental consent


1.3 Automatically Collected Information


When you use our platform, we may collect:


  • Device and browser information
  • IP address
  • Pages viewed
  • Usage patterns for analytics and product improvements


1.4 Cookies and Tracking


We use cookies and similar technologies to improve user experience, maintain sessions, and analyze performance.


2. How We Use Your Information


We use collected information to:


  • Provide and maintain platform functionality
  • Enable communication between parents, teachers, and administrators
  • Process payments and manage subscriptions
  • Deliver real-time activity updates
  • Customize learning and activity logs
  • Ensure safety, compliance, and licensing requirements
  • Improve platform performance and user experience
  • Provide customer support


We do not sell personal or child-related data—ever.


3. How We Share Information


We may share information with:


3.1 Authorized Users


Only administrators, teachers, and parents connected to a specific institution may access relevant child or school data.


3.2 Service Providers


We may use trusted third-party vendors for:


  • Cloud hosting
  • Payment processing
  • Email notifications
  • Analytics


These providers are contractually obligated to protect your data.


3.3 Legal Requirements


We may disclose data if required by law or to protect safety, rights, or security.


We never share information for marketing purposes without consent.


4. Data Protection & Security


We implement industry-standard safeguards, including:


  • Encrypted data storage
  • Secure authentication and access control
  • Protected databases (e.g., Supabase or equivalent)
  • Role-based permissions
  • Routine security monitoring


Despite these measures, no digital platform can guarantee 100% security.


We continuously improve protections to keep your data safe.


5. Children’s Privacy


Aloura AI is designed for institutions that serve children, not for direct child use.


We collect child data only with the consent of parents, guardians, or institutions responsible for the child.


We follow best practices for handling child-related information.


6. Data Retention


We retain data only as long as necessary to:


  • Fulfill service obligations
  • Comply with legal requirements
  • Support backup and security processes


Users may request deletion of their data at any time, subject to institutional policies.


7. Your Rights


Depending on your region, you may have rights to:



  • Access your information
  • Request updates or corrections
  • Request deletion
  • Opt out of certain communications
  • Request a copy of your data


To exercise these rights, contact us at info@alouraai.com.


8. International Users


If you access our services from outside the United States, your information may be transferred and stored in the U.S. We follow GDPR-friendly practices for international data transfers.


9. Updates to This Policy


We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent changes.
Continued use of our services signifies acceptance of updated terms.


10. Contact Us


If you have questions or privacy concerns, contact us at:

info@alouraai.com